Trafalgar Wireless is an IoT Service Provider, founded in 2018 by its CEO, Neil Webzell, to provide Data Connectivity.
Neil is British and moved to the US in 2015. He has had an extensive career in wireless communications, providing technology products and services to clients across the globe. He has held senior management positions with a number of Silicon Valley start-ups in Big Data and Machine Learning, contributing to their acquisition. Prior to that, he worked for British Telecommunications for 7 years.
Neil became aware that, unless you were a global enterprise, both networks and legacy MVNO’s would treat you as a lower priority. As a result, non-global businesses received inferior customer service, which could contribute to the failure of an IoT project.
Networks and legacy MVNO’s would often fail to provide sufficient tools to enable customers to help themselves, further compounding the poor experience.
Consequently, Neil founded Trafalgar Wireless, with a mission to provide a world class service to growth businesses, who require Data Connectivity, but also needed expert consultation and concierge customer service, without having to pay a premium or commit to long term contracts.
Trafalgar Wireless has since established itself as a highly rated provider of IoT Data Connectivity Services, with operations in the US and Europe.
A Customer-Driven Approach to Data Connectivity
Trafalgar Wireless provide a customer focussed approach to the provision of Data Connectivity, placing the customer at the heart of everything we do.
Our mission is to put our customers first, providing world-class expertise, customer service, and support. We invest considerable time in understanding our customers’ business and technical requirements to deliver a highly tailored solution that will meet these goals.
Rather than seeking to tie our clients into long-term contracts, we rely upon first-class performance, service, and value for money to build long-term successful relationships.
Our process starts with us gaining a detailed understanding of your requirements before building the technical and commercial solution that will resolve your problems. Having worked with renowned brands, we have developed a wide array of communications solutions that offer far more than simple data connectivity.
We work with the most disruptive wholesale partners in the world who have solved the traditional problems of Data Connectivity and who share our vision for delivering innovation and value, allied to Concierge Customer Service.