Code Blue Corporation is a leading provider of emergency communication solutions, headquartered in Holland, MI. With a strong presence across the United States, Code Blue focuses on delivering reliable and innovative communication products designed to ensure safety and security in various environments. Their portfolio includes emergency speakerphones, help points, and communication systems tailored for schools, hospitals, and public spaces.
The Challenge: Code Blue faced the challenge of maintaining uninterrupted communication services across their extensive network of emergency devices. Ensuring continuous connectivity is critical, as any interruption could compromise the safety and security of their users. Their Help Point® devices, which assist visitors and patrons in emergencies, needed a reliable backup system to prevent service disruptions. Additionally, the company required a solution that could seamlessly integrate with their existing infrastructure while providing redundancy, automatic failover, and easy management.
Solution Implementation: To address these challenges, Code Blue implemented Trafalgar Wireless’s multicarrier SIM cards to provide automatic failover connectivity. These SIM cards are designed to roam between major networks, ensuring a continuous, seamless connection. This solution significantly enhances network availability, guaranteeing that Help Point® devices remain operational even if the primary network fails.
Benefits Realized: By partnering with Trafalgar Wireless, Code Blue achieved several key benefits:
- Increased Uptime: The automatic failover system significantly reduced network downtime, ensuring continuous operation of their emergency communication devices.
- Improved Performance: The redundancy provided by multiple network connections enhanced overall network performance and reliability.
- Enhanced Security: The secure connections and managed services offered by Trafalgar Wireless made it more challenging for potential attackers to disrupt the network.
- Cost Efficiency: The solution helped alleviate network infrastructure costs and reduced the need for extensive Customer Premise Equipment (CPE).
- Simplified Management: The pre-configured, ready-to-deploy Nebula Cloud products eliminated labor-intensive installation and ongoing administration requirements.
Customer Insights: Micheal Vanburen, Network & Cloud Solutions Director, provided insights into their operations and the impact of Trafalgar Wireless’s services:
Our business provides VoIP services through our Blue Light Emergency and Non-Emergency Help Point Towers and Wall Mount Units, which are equipped with cameras, Public Address Speakers, AEDs, and other features to ensure public safety. These units are located worldwide.
We utilize IoT data connectivity services to support our operations by using cellular and solar power to place our help points anywhere, reducing installation costs. Our system creates a secure VPN with Cellular Routers connected to our Hosted Nebula Cloud, enabling diagnostics, notifications, VoIP, and additional features. Trafalgar Wireless is our partner in this endeavor.
The reliability, cost-effectiveness, and customer support provided by Trafalgar are exceptional, allowing our business to operate smoothly without outages and remain competitive. We chose Trafalgar after evaluating their carrier mix, portal, pricing options, and testing their service in various markets.
Our experience with Trafalgar Wireless has been excellent. Unlike other companies, they are not overly pushy and focus on providing exactly what is needed without adding unnecessary features that would increase costs for everyone. This approach helps keep our costs down and benefits our business.
We believe this relationship will enable further growth and success. For example, see the attached Marketing Product sheet SL-344. We would definitely recommend Trafalgar Wireless to other companies.
Conclusion: Code Blue Corporation continues to grow and innovate, supported by the robust connectivity solutions provided by Trafalgar Wireless. Their commitment to safety and security is reinforced by the reliable and comprehensive services that Trafalgar Wireless delivers. Code Blue highly recommends Trafalgar Wireless to any company seeking a dependable IoT connectivity partner.